Terms & Conditions
Last updated October 28, 2026
1. Acceptance of Terms
These Terms & Conditions ("Terms") govern your access to and use of the Lunova Digital Marketing ("Lunova," "we," "us," or "our") website and services. By visiting our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Our Services
Lunova provides digital marketing services, which may include web design, search engine optimization (SEO), AI solutions, automation, advertising, lead generation, reputation management, and ongoing website care. The specific services, scope, deliverables, timelines, and fees for any engagement are defined in a separate agreement or proposal.
We tailor our work to each business. No two projects are identical, and results may vary based on your industry, market, goals, and participation.
3. Client Responsibilities
- Provide accurate, timely information and materials we request to complete your project.
- Respond to review requests and approvals within a reasonable timeframe.
- Provide access to existing accounts, platforms, or content where needed.
- Ensure all content and materials you provide do not infringe on third-party rights.
- Operate your business lawfully and comply with applicable regulations.
4. Fees & Payment
Setup fees, monthly fees, and any custom pricing are outlined in your agreement. Unless otherwise noted, monthly fees cover ongoing services such as website care, SEO management, automation, or advertising management as specified.
Advertising budgets paid to third-party platforms (such as search engines or social networks) are separate from Lunova's management fees. Invoices are due per the terms stated in your agreement. Late payments may pause services until resolved.
5. Intellectual Property
Upon full payment, you own the final deliverables created for your project, such as your website content and design, to the extent permitted by applicable law. Third-party tools, templates, fonts, stock assets, and platforms remain the property of their respective owners and are licensed for your use under their terms.
We retain the right to use your project, in part or in whole, for our portfolio and marketing unless you provide written notice requesting otherwise.
6. Confidentiality
We respect the confidentiality of your business information and will not disclose it except as required to deliver our services or as compelled by law. We expect the same discretion regarding our methods, pricing, and materials.
7. Third-Party Platforms & Tools
Our services may rely on third-party platforms and tools (ad networks, analytics, scheduling, automation, AI, and hosting providers). Their availability, policies, and performance are outside our control. We are not responsible for outages, changes, or limitations caused by these providers.
8. No Guaranteed Results
Digital marketing depends on many factors outside our control, including search engine algorithms, advertising platforms, market conditions, and your own business activity. While we work to deliver strong results, we do not guarantee specific rankings, traffic, leads, sales, or revenue.
9. Limitation of Liability
To the fullest extent permitted by law, Lunova is not liable for indirect, incidental, special, or consequential damages, or for any loss of profits, data, or business arising from your use of our services. Our total liability for any claim is limited to the amount you paid us for the service that gave rise to the claim.
10. Termination
Either party may end an engagement per the terms in your agreement. Fees for work completed up to termination are non-refundable unless stated otherwise. Ongoing monthly services may be cancelled with notice as defined in your agreement.
11. Website Use
You agree to use our website lawfully and not to misuse it, including by attempting to gain unauthorized access, introducing harmful code, scraping content, or disrupting its operation. We may modify or discontinue any part of the website at any time without notice.
12. Governing Law
These Terms are governed by the laws of the jurisdiction in which Lunova operates, as stated in your agreement. Any disputes will be resolved in the courts of that jurisdiction.
13. Changes to These Terms
We may update these Terms at any time. Changes are posted on this page with a revised "last updated" date. Continued use of our website or services after changes take effect means you accept the updated Terms.
14. Contact
If you have questions about these Terms, please contact us. You can reach Lunova Digital Marketing by email or phone, or through the contact page on this website.
Have a question about our terms?
We're always happy to clarify. Reach out through the contact page.