Privacy Policy
Last updated October 28, 2026
1. Overview
Lunova Digital Marketing ("Lunova," "we," "us," or "our") is a boutique digital marketing agency that helps businesses build their online presence, attract leads, automate customer communication, and grow through modern digital tools.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to visitors, prospective clients, and clients of our website and services. By using our website or working with us, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, business name, and any details you share in a consultation request, contact form, or conversation.
We also collect information automatically when you visit our website, such as your browser type, device, approximate location, pages viewed, and referring pages. This may be collected through cookies, analytics tools, and similar technologies.
3. How We Use Information
- Respond to your inquiries and schedule consultations.
- Provide, deliver, and improve our services and website.
- Send updates, reports, and information related to your project or engagement.
- Communicate about offers, services, or updates (you may opt out at any time).
- Analyze and improve website performance and marketing effectiveness.
- Meet legal, accounting, or tax obligations.
5. Third-Party Services
We may use trusted third-party tools for scheduling, email, analytics, advertising, customer communication, and website hosting. These providers may process limited data necessary to deliver their services and are governed by their own privacy policies.
When we run advertising or automation on your behalf, third-party platforms (such as search engines and social networks) may collect data under their own terms. We encourage you to review those policies.
7. Data Security
We take reasonable measures to protect your information using appropriate technical and organizational safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep personal information only as long as needed to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we delete or anonymize it.
9. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
10. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date. Continued use of our services after changes take effect means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us. You can reach Lunova Digital Marketing by email or phone, or through the contact page on this website.
Questions about your privacy?
We're happy to walk you through it. Reach out any time through the contact page.